Project Description

Escarpment Luxury Lodge

Lake Manyara National Park, Tanzania

Retained by the private owner of this exclusive 16 chalet wildlife lodge over looking Lake Manyara National Park in Tanzania.

Senior staff made several trips to the site to establish a functional and respective property improvement plan and was successful in recruiting a professional hotel management couple to serve as Resident Managers of the property.

Working with the onsite management team we have worked closely on guest satisfaction and with a focus on TripAdvisor reviews, which resulted in the lodge securing a top ranking in the area that has been maintained.

Project Details

ASSIGNMENT DATES

May, 2016 to April, 2018

PROJECT TYPE

Luxury Safari Lodge

BRAND

Independent

SERVICES PROVIDED

Property Improvement Plan (PIP)
Reputation Management
Operating Management