In addition, a full review of local labor market wages and benefits, local labor law, staff housing and expat visa requirements if needed and any other local standards, laws, regulations, licenses and/or requirements that need to be addressed. Once the wages and benefits required to be competitive have been established, the advertisement, recruiting, selection and training of staff begins.
Other required actions during the pre-opening phase include continued coordination with the construction team, development of the procedures and standards required for operation, establishing vendor relationships, purchasing and receiving inventories and ultimately preparing the staff and finished product for opening.
In addition, we would meet with operational management on a regular basis to maintain a current and accurate understanding of sales, marketing, guest satisfaction, staff morale and property maintenance. This phase requires regular visits to the property, monitoring the property’s operating expenses, evaluating staff training, reporting possible labor issues and providing ownership with timely reports and advice with regards to the operation of the property.