In the hotel and resort industry, you often read or hear about the importance of staff. Unfortunately, the gap between this admirable sentiment and the reality in practice is quite expansive. One of my favourite quotes concerning personal performance [...]

Iconic Santorini, an intimate caldera hotel known for its relaxing vibe and personalized service, was recognized as the Best Boutique Hotel on a Global Level at the Haute Grandeur Global Awards hosted on November 1, 2018 at the Palazzo [...]